Finding flights

• How to use filters to find your flights quickly

  You can find the filters on the left side of the screen, next to where it says “Crew overview.” When you click it, all the filters will appear. Be mindful that, on the left, you’re going to find the filters, and on top of the search results, you will find tFew readers

• How can I pick the right flight?

  To help you make an easier decision of what flight to choose, here is a checklist with some questions that you could ask yourself while looking for the right flight: Is there a specific time when the crew must arrive at or depart from the vessel? How can I find the cheapest or fastest flight? Are there any visa restrictions for the crew? Do you need a refundable or changeable ticket? Do you need one or two bags? How can I compare prices, dates, and airports to find the best orFew readers

• Interactive Filters

  All you need to know about our interactive filters Here are some questions you may ask yourself: Q: What are interactive filters? A: Interactive filters allow you to remove or include certain features from the flight cards while you search for flights. Q: Where can I find the interactive filters? A: Inside the flight cards. Q: How do these differFew readers

Changing tickets

• Why a changeable ticket cannot be changed?

  We understand it can be frustrating when a ticket that should allow changes turns out to be unchangeable. Here are the main reasons why this happens, even if the fare rules permit changes. There are seats available, but no fares filed by airline Change is limited to specific booking class Ticket coupons are blocked Ticket is partially used Multiple changes can create restrictions System limitations There are seats available, but no fares filed by airline The ticket prFew readers

• How can I change a ticket?

  To change a ticket on C Teleport, you can do it in two ways: From the booking confirmation screen From the “Bookings” tab When you click on “change booking”, a new screen will appear. It looks like this: (https://storage.crisp.chat/users/helpdesk/website/d9a6Few readers

• What do the ⚡️flash and the 🕓clock mean when I'm changing a flight?

  When you’re changing a flight, in the options, you will find one of these two icons before the price difference of the new ticket. If you hover over the icon, you will find an explanation of what each of them means, but here are more details about it: The ⚡️ means instant execution. When you click on an option with this icon, your ticket will be changed and confirmed right awaFew readers

• Why are some prices higher or lower when I change a ticket?

  When changing a ticket, you will see in the list of options where some prices are, for example, +€9 and others -€197, and even €0. This means that that’s the price difference between the original booking and the new booking. The price difference consists of the change fee the airline collects plus the difference between the old and the new fare. Here’s an example: If it’s +€9, iFew readers

Consideration time

• When you need to issue the ticket?

  In short: almost never. C Teleport will issue it automatically. When you make the reservation, C Teleport takes care of the rest. It carefully monitors the status of the reservation and issues the tickets as late as possible. It is done so because it gives you more options to cancel tickets for free even if the refund is paid or they are not refundable. The e-ticket number is not critical for flying because the reservation number is more important. And you have it already in your reservaSome readers

• What is 'free cancellation period'?

  Almost every flight ticket has a free cancellation period. Travel agents call this “voiding period”. This means that you can cancel a ticket within a certain period of time after it was issued, and you can either get a full refund or not get charged at all. On C Teleport, you can check the free cancellation period from the cancellation timeline at the moment you’re searching for a flight or at the moment of bookingSome readers

• Changing details of existing booking

  You can change many things on the app, some by requesting through chat. However, some items cannot be amended at all. Check the list below: Change from the app: passport details, date of birth, nationality flight date and time add baggage at the moment of booking (https://faq.cteleport.com/en/article/hoFew readers

• Integrations with C Teleport🧩

  This article provides an insightful overview of our integrations and how they function. This documentation should be shared with your IT team to facilitate integration work. Understanding integrations Integration, in the realm of crewing, aviation, and fleet management software, is all about harmonizing data between your system and C Teleport. These integrations are available in two types: 1. Existing software integrations Supported by a range of induFew readers

• How to book separate tickets

  Whenever you search on the app, you receive only single ticket options by default. If after you made a search there are no single ticket options, the app will suggest you to allow searching for flights on separate tickets. To enable separate tickets, use the filter. It is located at the end of the filter section. You can also add separate tickets even if you have single ticket options to have more fFew readers

• Flight Cards

  When you start a search, you will see different flight options. Every unique flight option is shown as a separate flight card. What can you see there? Airline logo Airline logo departure dates and times time in travel route (if you mouse over the airport abbreviation, you will see a full airport name) (https://storage.crisp.chat/users/helpdesk/website/d9a6a45f8f08c000/cleanshot-2024-05Few readers

• C Teleport’s mobile app - FAQ

  1. What is the purpose of C Teleport’s mobile app? The goal of the C Teleport mobile app is to provide you with all the functionalities you need to manage your travel while you're away from your computer or desktop device. 2. How can I access the mobile app? For Android, download the app from the Google Play Store 👉🏻 here For iOS, download the app from the Apple App Store 👉🏻 here (https://apps.apple.com/nl/app/c-teleporFew readers

• How to start a search

  Enter app.cteleport.com/start. You will see the start screen right away. It looks like one of these:Few readers

• What are refundability and cancellation timelines?

  On C Teleport, you will see three types of tickets on the search screen: This status indicates all the flights that are refundable without any extra cost. Some flights can be “Fully refundable with deadline”, which means that you can cancel and get all your money back until a specific date and time. After that deadline, they might not be refundable anymore, or they might be refundable with a fee. (https://storage.crisp.chat/users/helpdesk/website/d9a6Few readers

• How to start booking

  Booking with C Teleport is super easy. Once you select a flight, you will be taken to this screen: Then, you can start adding the passenger details. Before hitting the "Book" button, make sure you check theFew readers

• What to do if a passenger has a long last name or has only one name?

  📏 Passengers with a last name that is too long There is a limit for the number of characters in the surname field. If you are booking a low-cost flight that is non-refundable at all, meaning, there is no free cancellation period: Ask us in chat how to register the passenger surname before booking. If you are booking a regular airline that has a free cancellation period: Write as much of the surname as possible Make the booking Let us know in chat the booking reference andSome readers

• How to check visa requirements for my passenger's flight

  Our Visa Checker is designed to help users understand the visa requirements for their trips. By following the steps outlined below, you can quickly and easily determine if a visa is required for each leg of your journey. For instance, if a traveler with Indian nationality is planning a trip from India to the United States with a layover in Germany, the feature will provide visa information for both Germany and the United States, including information about the Schengen visa if applicable. To sSome readers

• How can I manage my bookings?

  You can manage all your bookings by clicking the “Bookings” tab on the top menu. 🔎 Filter your bookings Here you will find all your booking history, from past to future bookings. To find the booking, you need faster, you can use the different filters and sorting options. (https://storage.crisp.chat/users/helpdesk/website/d9a6a45f8f08c000/cleanshot-2024-07-08-at-1830111ska9b5.pFew readers

• Keyboard Shortcuts

  Use keyboard shortcuts to browse through the Web app easily. They will for sure make booking really speedy! Now cancelling, changing dates, using filters, adding passengers, downloading tickets and much more is just at the distance of one keyboard button! Here is the list of keyboard shortcuts: Works anywhere: New search N Archive AFew readers