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How C Teleport processes refunds
Partially used ticket cancellation
Partially used ticket cancellation (after departure) Travel plans can change even during travel! For such cases you would need to apply for a partial ticket refund. Some tickets allow it, others do not. Even a fully refundable marine fare, before departure, can be prohibited from even a partial refund in case it is partially used. This means, that once a passenger used at least one flight, the costs of the whole ticket are being charged. Often times airlines claim that this is due to internal
Are marine fares always fully refundable?
The answer is: NO Generally, for almost all airlines it is possible to cancel marine ticket for free 1 hour before departure. For most airlines you can cancel marine flights even after the departure. But this is NOT guaranteed. There are exceptions. You should always check cancellation rules before booking. Examples of exceptions Some airlines impose non-refundable surcharges, for instance, YR or fuel surcharge for Lufthansa
How to know if the ticket is refundable?
Before booking you should check cancellation rules here: Click this link to view Cancellation rules This screen will show you the rules for changing and cancelling flights. It will highlight most important parts of the rule. ![Green highlighting means - "good"](https://storage.crisp.chat/users/helpdesk/website/2f138bfb-b865-460a-8b63-f57515fdbe37/283a18d1-0d99-4fad-
Ticket refundability Every ticket has its own refundability rules called: Fare rules. Sometimes anybody can understand the rules, but most of the time they exist out of long and ambiguous texts. Even for a single airline the ticket cancellation rules vary per ticket. You cannot assume the cancellation rules from an airline are always the same, because they depend on many various factors, that it is just impossible for airlines to have the same rules with all of their tickets. This is why the
No-show cancellation rules
No-show cancellation rules Every flight has a different refundability policy in case passengers do not use their tickets. However, the definitions for these so-called no-show rules can be very different between airlines. The no-show rules can also be very different from the ticket cancellation rules before departure. Last week, we released some updates to clarify the no-show rules in a more obvious and understandable way. The no-show rules are described in the fare rules of each flight.
Unused ticket cancellation
Unused ticket cancellation (before departure) To simplify the booking process, C Teleport “reads” fare rules and suggests the ticket refundability, if you were to decide to cancel the ticket before departure. This means that C Teleport provides you with cancellation conditions for fully unused tickets cancelled before the departure time of the flight. This cancellation scenario is most relevant to anybody who is booking a flight. This information helps you decide whether to book the flight or
Why some marine flights are NON-REFUNDABLE?
The absolute majority of marine fares is GLOBAL: identical fares are given to all agencies in the world, be it an agent in the airline's homeland or abroad. Marine fares generally fulfill two conditions: free cancellation and extended baggage allowance. Though these are usual accepted preconditions of marine fares, and there are no obligations imposed on airlines to follow them. It is the airline, not an agent that decides marine fare rules. The airline determines: the routes for marine