C Teleport knowledge base
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Everything you need to know about your user account and password.
How can I create a new account?
At the moment, you need help from our team to create a new account. These are the options: **If you don’t have an agreement with C Teleport yet ** Send us a message in the chat on the website or use the contact form. Someone from our team will get in touch with you to follow up and sign the agreement* We will create the accounts for your company *You don’t have to pay anything when you sign the agreement, you only pay a ticket fee when you book a flight. **If you’re an existing cus
I forgot my password, how can I recover it?
It happens to the best of us. In case you ever forget or misplace your password, you can follow these simple steps to reset it. Open your browser and go to https://app.cteleport.com/ Click on Don't remember your password? 3. Open the email you received and click on the link therein. In case you cannot find the email, please also make sure you check your spam folder. Follow the
What to do if I can’t login to my account?
If you can’t login to your account, even after resetting your password, please, make a screenshot of the error you get and send it to us to firstname.lastname@example.org or send us a message via chat on the website. We will be happy to help you :)
How can I delete an account?
If you’d like to delete an account you just need to: Send us an email to email@example.com Give us the full name of the user or the email address and it’s done!
Why you should never share your login and password
When you use C Teleport, all the tickets booked with your user or any user under your company’s name shall be paid by the registered company. If the device where the app was open is stolen or you shared your login information with someone else who later makes an unauthorized booking, this booking will be charged to your company's account. How can I prevent it? If the device where you used C Teleport is stolen, let us know by sending us an email to firstname.lastname@example.org, we will block yo