Articles on: Your account

What to do if I can’t login to my account?

If you can’t login to your account, even after resetting your password, please, make a screenshot of the error you get and send it to us to We will be happy to help you.

Please, always make sure that you have a stable internet connection.

I forgot my password, how can I recover it?

Updated on: 31/05/2024

Was this article helpful?

Share your feedback


Thank you!