Baggage
Where can I check the baggage allowance?
You can see from the search screen the number of pieces the traveler can take. On the booking screen, you can find further details like weight and number of suitcases. Single ticket Where it says luggage, first you can find the information about the carry-on baggage with the small bag icFew readersWhat is the maximum baggage size and weight?
Check-in baggage weight varies per booking. You can check the number of bags and weight per bag on the booking screen. If you have questions, send us a message in chat. If you need to know the check-in baggage dimensions, you can click on the baggage link on the booking screen to go to the airline's baggage page and read the information there, or you can ask us in chat. (https://storage.crispPopularWhat should I do if an airline delays or loses the baggage?
When your passenger arrives at the final airport and doesn’t receive the check-in baggage, here’s what the passenger has to do: Go to the Baggage Service Office at the airport and file for a Property Irregularity Report (PIR) to claim that the baggage is missing; Save all receipts for necessity purchases such as clothing, hygiene products, etc., to claim the costs on the airline’s website later. Use the PIR number to track your baggage on the airline's website. You can ask us for the lFew readersWhy do some tickets allow more baggage than others?
Sometimes you might see tickets that include no baggage at all, and sometimes others have 40 kg luggage. A ticket might say that you can bring 2 pieces of luggage, but another ticket only says “maximum 30kg”. On what does it depend? Baggage allowance depends on: The itinerary you chose. For example, a combination of a cabin-class (Economy, Economy Premium, Business), fare type (marine or public), brand (e.g., restricted or flexible); Route: it determines whether the baggage allowance limitFew readersSplit ticket: Can I check in my baggage till the final destination?
A split ticket consists of two tickets. Usually, airlines check in the baggage until the last destination in a single ticket; exceptions are rare. In a split ticket, the passenger needs to check-in again their baggage at the airport of the split, meaning, at the airport where their first ticket ends and the second ticket begins. What could be difficult in this situation is that the passenger needs to leave the migration area to receive their baggage and check-in again. The airport migrationFew readers
Loyalty numbers
What's the difference between a personal loyalty number and a corporate loyalty number?
The difference between a personal loyalty number and a corporate loyalty number is the following: 😊 A personal loyalty number belongs to the passenger, who earns miles and benefits when travelling with the airline. Then the passenger can redeem the benefits for the flown miles on the airline's website. The personal loyalty number belongs to the passenger. 💼 In the corporate program it is the company who earns the miles and benefits. The company later can redeem the bonuses for flown miles withFew readersDoes C Teleport support corporate flyer programmes?
Yes! C Teleport supports corporate flyer programmes. An airline corporate flyer programme is a special offer from the airline to businesses to reward a company for flights used by their employees. To benefit from corporate flyer programmes with C Teleport, send us a message in chat or to support@cteleport.com with the airline name and your corporate code. As soon as we receive it, we’ll add it to the app and whenever you book flights on the app you’ll also earn points on the airline’s corporFew readersHow can I add a traveler’s loyalty program number?
When your traveler is an airline loyalty program member and you would like to add their card number to a booking, you can now do it on the app. You’ll see all the loyalty programs applicable for that ticket when you click it. Choose the program that you would like to add to the passenger and enter the loyalty prFew readers