Articles on: Extra services


Why book a lounge?
Ideal for passengers with lengthy airport layovers, our support team can assist with comfortable lounge arrangements.

Booking process:
Request: Reach out via support chat or email (
Options: We'll provide lounge choices, pricing, and details.
Confirmation: After your selection, we'll book and send you a confirmation for the passenger.

Information required:
Lounge stay date and time.
Flight details (booking number helps).
Passenger's full name.

Lounge providers typically do not accept bookings less than 24 hours before check-in.
Some lounges require on-spot booking and payment.
Airline-specific lounges may be exclusive to their passengers.
Operational hours can vary; night-time closures are possible.
Visa restrictions might apply to transit passengers depending on lounge location at the airport.

What to ask our team:
Lounge availability, pricing, and hours.
Location and proximity to gates.
Facilities like café/restaurant, bathrooms with showers, and relaxation areas.

Updated on: 21/02/2024

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