Articles on: Extra services

Lounges

Why book a lounge?

Ideal for passengers with lengthy airport layovers, our support team can assist with comfortable lounge arrangements.


Booking process:

  • Request: Reach out via support chat or email (support@cteleport.com).
  • Options: We'll provide lounge choices, pricing, and details.
  • Confirmation: After your selection, we'll book and send you a confirmation for the passenger.


Information required:

  • Lounge stay date and time.
  • Flight details (booking number helps).
  • Passenger's full name.


Limitations:

  • Lounge providers typically do not accept bookings less than 24 hours before check-in.
  • Some lounges require on-spot booking and payment.
  • Airline-specific lounges may be exclusive to their passengers.
  • Operational hours can vary; night-time closures are possible.
  • Visa restrictions might apply to transit passengers depending on lounge location at the airport.


What to ask our team:

  • Lounge availability, pricing, and hours.
  • Location and proximity to gates.
  • Facilities like café/restaurant, bathrooms with showers, and relaxation areas.

Updated on: 21/02/2024

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