• Are all the partially used tickets refundable?

  No, the fare rules depend on each ticket. Inside the app, you can see the cancellation timeline and penalties for fully unused tickets. But, the cancellation rules for partially used tickets can be the same or completely different. To know the cancellation and refund rules of a partially used ticket, please send us a message in chat with a link to the rules of the flight you selected. You can also read the rules for partially used tickets if you open the cancellation timeline and open the textPopular

• What are the no-show cancellation rules?

  Every ticket has its own cancellation rules. These are some frequently asked questions regarding no-show. What is a no-show? No-show is when a passenger didn't board the flight, and the ticket was not cancelled before the deadline. From what moment is it considered a no-show? Generally, a no-show starts at the moment of the flight departure, when the plane departs without the passenger. But, an airline can have its own definition of when a no-show starts. For some tickets, a no-showSome readers

• Why are some marine flights not refundable?

  It's only up to the airline to decide whether they offer a specific type of product, the price and what's included. Marine fares are not always available with all the airlines and all the routes. It is the airline's decision to offer marine fares for sale or not. This also applies to ticket refundability. Usually, the competition in the industry makes certain practices common within the airlines. For example, marine fares are regularlyFew readers

• How can I cancel an unused ticket and get a refund?

  Tickets can be cancelled either from the web platform or the mobile app. Download the app on the App Store: https://apps.apple.com/us/app/c-teleport Get the mobile app on Google Play: https://play.google.com/store/apps/details?id=com.cteleport.app Cancel from the Bookings page To cancel one ticket go to “Bookings”, find the booking you want to cancel, click on the three points neFew readers

• Are low-cost flights refundable?

  Low-cost flights cannot be refunded once booked on the app. Low-cost flights become non-refundable immediately after you click the "Book" button. It is impossible to cancel and refund them anytime; they don't have a cancellation deadline. In case of irregularity, if the airline cancelled the booked flight, please let us know, and we will apply for a refund. It is up to the airline to decide whether to grant a refund or not. How to know ifFew readers

• Can I get a ticket refund in case of a flight disruption?

  When a fully refundable ticket is cancelled by an airline, you can get a full refund if it is an unused ticket. We will process the ticket refund. In case the ticket has cancellation fees or non-refundable taxes, we would need to apply for a waiver with the airline to refund the total amount. The airline decides whether it grants the refund fee waiver or not. If the airline cancelled the flight when the passenger was at the airport, pleasFew readers