C Teleport FAQs
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Articles on:Your account
Everything you need to know about your user account and password.

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  • My account is blocked - what can I do?
    An account can be blocked due to: Outstanding amounts to be paid Suspicious behavior Not being used for a long period of time Solution: log in and confirm the reason why the account is blocked (see example below). For any of the listed reasons, users should reach out to Sales Representative.Few readers
  • How can I create a new account?
    Not a customer yet? If you’re not a customer but are interested in seeing how C Teleport can streamline your travel management, you can: Use the contact form and one of our team members will follow up with you. Would you prefer a personalised demonstration of how the platform works? Request it here . We’ll guide you through the next steps and help you sign our agreement. Once the agreement is signed, we’ll create an accFew readers
  • I forgot my password, how can I recover it?
    If you’ve forgotten your password, don’t worry—it happens. You can reset it in just a few steps: Go to the login page Open your browser and visit https://app.cteleport.com. Click “Don’t remember your password?” You’ll find this link under the login form. Click it to start the password recovery process. 3. Check your inbox You’ll receive an email wiPopular
  • What to do if I can’t login to my account?
    If you can’t login to your account, even after resetting your password, please, make a screenshot of the error you get and send it to us to support@cteleport.com. We will be happy to help you. I forgot my password, how can I recover it?Few readers
  • How can I delete an account?
    If you’d like to delete an account you just need to: Send us an email to support@cteleport.com Give us the full name of the user or the email address and it’s done!Few readers
  • Why you should never share your login and password
    When you use C Teleport, all the tickets booked with your user or any user under your company’s name shall be paid by the registered company. If the device where the app was open is stolen or you shared your login information with someone else who later makes an unauthorized booking, this booking will be charged to your company's account. How can I prevent it? If the device where you used C Teleport is stolen, let us know by sending us an email to support@cteleport.com, we will block yoFew readers

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