Articles on: Booking FAQs

What are your support hours?

💬 Main support via chat
You can reach us via chat or email whenever you have any questions or need help. Our chat support is available in English in the following hours:

Monday to Friday: 00:00 - 23:59 (Worldwide).

Weekend service (Saturday and Sunday), our team checks requests at below times:
Saturdays at: 10:00, 12:00, 14:00, 16:00, 18:00 and 22:00 CET.
Sundays at: 10:00 12:00 14:00 16:00 and 18:00 CET.

On weekends, please send us a detailed message with your request or query. Our team will respond to you as soon as possible within the mentioned times.

Updated on: 04/01/2024

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