I'm having a technical problem, what should I do?

When you receive a technical error message on the platform or something is not working correctly, please follow these steps:

Step 1 - Troubleshooting

1. Log out

2. Clear cache and cookies

4. Log in

4. Do a new search

Step 2 - Report the bug (if the previous step did not work)

1. Send us the link of the page that is showing the error.

2. Send us a screenshot of what you see.

3. Explain us what is wrong or not working.

Updated on: 19/03/2025