I'm having a technical problem, what should I do?

When you receive a technical error message on the platform or something is not working correctly, please follow these steps:

Step 1 - Troubleshooting

1. Log out
   
2. Clear cache and cookies

4. Log in
   
5. Do a new search

Step 2 - Report the bug (if the previous step did not work)

1. Send us the link of the page that is showing the error.
   
2. Send us a screenshot of what you see.
   
3. Explain us what is wrong or not working.

Updated on: 19/03/2025