Articles on: Your account

My account is blocked - what can I do?

An account can be blocked due to:

Outstanding amounts to be paid

Suspicious behavior

Not being used for a long period of time

Solution: log in and confirm the reason why the account is blocked (see example below).



For any of the listed reasons, users should reach out to Sales Representative.

Updated on: 03/02/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!