Travel policies for flights

Types of travel policies

Travel policies can be applied to flights in two ways:

• Flights requiring approval: Set criteria for flights that will appear on the platform but require approval before booking. Users can request these flights, but no costs are incurred until approval is granted. For instance, a department head may need to approve all travel for their team. The process allows for different configurations of approvers, including options such as "all of them", "any of them", or a "number of them".
• Forbidden flights: Set criteria for flights that won't be displayed on the platform, making them unbookable for users. An example would be prohibiting travel to countries with specific visa requirements.

What conditions can be regulated by travel policies?

Travel policies can enforce a variety of conditions to manage travel arrangements effectively. These conditions include:

• Price and duration: Establishing maximum, minimum, or specific ranges.
• Fare type: Applying policies based on fare types like marine, public, or mixed.
• Cabin class: Restricting or requiring approval for certain classes.
• Route parameters: Various custom fields can be added to each booking and based on the field, travel policies can be created to require approvals or forbid travel. For example, after creating a "reason for travel" field, a travel policy can be created that permits booking tickets to any location for sales activities by specifying "reason"="making sales". Conversely, for tickets with "reason"="visiting head office", the policy will restrict purchases to flights heading anywhere else than the head office's location. For now, such fields can be added by customer support.
• Refundability and carrier: Managing preferences for refundable tickets and specific airlines.
• Country restrictions: Countries can be restricted or require approval, for example if a visa is required or sanctions are in effect.
• Comparison with the cheapest options: Requiring approval for flights exceeding the price of the cheapest available option.
• Ticket cancellation policies: Limiting purchases based on cancellation policies.
• Max number of stops: Setting limits on the allowable number of stops.
• Booking time window: Define how far in advance flights and hotel stays can be booked and whether out-of-policy bookings should be blocked or sent for approval.

Should you require guidance on establishing or adjusting your travel policies, do not hesitate to contact us.

Updated on: 28/10/2026