Articles on: Admin

How to verify changes in traveller information

How do I verify if a traveller group was created or updated?

To confirm a traveller group has been added or updated successfully, follow these steps:

Go to the Traveller Management page in the C Teleport platform.
Use the search bar to enter the name of the traveller group or tenant.
Check the listed results, including:
Traveller group name
Number of travellers in the group
Associated tenant name
Creation or update date

This will help you confirm that the group was saved with the correct structure and linked to the right tenant.

How do I verify tenant and traveller details within a traveller group?

Still in the Traveller Management page, locate the group or tenant and click the eye icon to open the traveller group.
Review the details in the following tabs:
Tenants tab: Check that all linked tenants are shown and the group name is correct.
Travellers tab: Confirm that each traveller's name and personal data are correct and up to date.

How can I verify changes from the booking platform?

Log in to the C Teleport platform using the tenant account where the group was created or changed.
Start a new booking and proceed to the checkout page.
In the traveller field, type the name of a traveller you added or updated.
Select their name from the list.

Expected result: The traveller’s details should appear correctly and be available for booking.

Updated on: 28/05/2025

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