How to edit travellers and traveller groups
You can manage your travellers through the Admin Portal (admin-next.cteleport.com/). Simply select ‘Traveller Management' from the menu on the left-hand side.
How do I access a traveller group to make edits?
- Find the traveller group you want to edit and click the eye icon to open it.
- By default, you’ll be directed to the Travellers tab.
How can I edit tenants in a traveller group?
- Go to the Tenants tab and click the "Edit" button.
- You can:
- Update the name of the traveller group.
- Add or remove tenants using the list of tenants pop-up.
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How can I edit traveller details manually?
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- Go to the Travellers tab and click the "Edit" button.
- Modify or delete information directly in the grid.
- Editable fields include:
- First and last name
- Nationality
- Date of birth
- Gender
- Document type, issuing country, and expiry date
- External ID, email, and phone number
How can I edit traveller details using the import feature?
- Click the "Edit" button in the Travellers tab, then select "Upload file".
- Choose one of the following options:
- Upload a file from your computer.
- Paste text to convert it into a table.
- Review the uploaded data in the preview window. If corrections are needed, re-upload the file or proceed.
- Use the mapping settings to align column names (e.g., "External ID" = "ID"). Usually, this is done automatically.
- Review the final data and make any necessary edits.
- Click "Submit" to complete the process.
How can I export my traveller details?
- Go to the Travellers tab. On the right-side of your screen you will see a button to "Export as CSV".
📝 Related articles
How to add new travellers
How to verify changes in traveller information
Updated on: 16/06/2025
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