C Teleport knowledge base

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• Ok to board - visa arrangements

  Are there any alternatives for visa arrangements? With international travel, visa arrangements can be required for travelling from and to certain destinations. When a seaman has no required visa, it should be taken care of. But when there’s hardly any time to make the arrangements, you might want to start out checking the possibility for an “ok to board” arrangement. Airlines are responsible for allowing passengers to board Since the airlines take responsibility for the immigration of itsPopular

• Do I see really all options in C Teleport?

  C Teleport performs more than 15 different searches for each route. You will see all possible options on your screen. There are some reasons why expected flights do not appear on search results. Here they are: Split tickets By default C Teleport does not show split tickets in the results. You need to explicitly request split tickets ot see them. That's because in many cases split tickets are less convenient than regulat flights. Strict filters You may apply filters the way that your expSome readers

• What to do if an airline cancels a flight?

  In case of involuntary change, it is the airline, who has to solve the problem. Usually they do it without asking and offer alternative routes. It may happen that an airline is not helpful. In such cases please ask us to address this problem. However, make sure that the passenger first speaks to the airline and getsSome readers

• What should we do if there is an emergency?

  Almost always it is the airline, who solves problems since they take responsilbiity for transportation. Baggage, delays, overbookings - all of this is the matter for the airlines. However, C Teleport will help you if you have difficulties resolving this. Therefore you plan should be like this: Send your passenger to the airline counter. They will be resolving 99%Few readers

• Mobile app download or update

  Have you downloaded our mobile app yet? We launch new features frequently. If you are not able to see them, you might need to update the app. Use the links below to download or update: App Store (iOS) Google Play Happy bookings :)Few readers

• Benchmarking: How to compare prices between different agents

  Sometimes you may see that some agents send you cheaper options, but other agents only offer more expensive flights. You may also wonder why the flights two days ago were cheaper than the flights today. The video below explains how to accurately do benchmarking between multiple marine travel agents. Tips for comparing prices: Compare the same flight, the same route at the same moment Check prices at C Teleport before requesting other agents Don't use more than 2 travel agents ${youtube}[Some readers