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# Meal arrangements

Our dedicated support team is available to assist with meal arrangements for passengers. Here's how we can help:

**For included airline meals:**
If the passenger's ticket already includes a meal, we can request that a preferred meal type e.g., vegetarian, be made available onboard.

**Adding or upgrading meals:**
We offer the option to add a meal to the flight ticket if none is included or even add an additional meal as per your request. Furthermore, we can arrange for meals at the passenger's hotel.

**Requesting a meal: steps to follow**
To request a meal arrangement, kindly follow these steps:
* Contact our support team through the support chat or at [support@cteleport.com](mailto:support@cteleport.com).
* Provide details about the passenger's meal requirements.
* We will respond with the meal options, including details and pricing.
* Upon your acceptance of the meal service details and price, we will proceed with the booking and confirm the arrangement.

**Limitations in onboard meal selection**
Please be aware of certain limitations when adding meals on flights:
* Variety of meals: Not all flights offer a diverse range of meal options. In some cases, the requested meal type may not be available or the airline might have reached its quota for a specific meal.
* Timing constraints: To ensure the availability of the preferred meal type, we recommend requesting meals at least 24 hours before the flight's departure. Late requests may not be accommodated due to pre-flight meal preparations.

**Pricing for meals**
* Extra meals: Additional meals, whether on the flight or at the hotel, are subject to charges by the airline or hotel.
* Included meals: When a meal is already part of the flight ticket, selecting a preferred meal type is usually complimentary, subject to the airline's meal availability.

Free meals depend on the airline and flight duration. It could happen that your flight doesn’t include a free meal or a meal at all.

If the airline provides a free meal on board, you can request the preferred meal via chat. 

Keep in mind that airlines ask for meal requests a minimum of 24 hours before the flight; otherwise, the preferred meal might not be available. If what you requested is not available for that flight, our support team will inform you and offer an alternative to choose from.

📝 **Related articles:**
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