> ## Knowledge Base Index
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# Lounges

Why book a lounge?
Ideal for passengers with lengthy airport layovers, our support team can assist with comfortable lounge arrangements.

Booking process:
* Request: Reach out via support chat or email ([support@cteleport.com](mailto:support@cteleport.com)).
* Options: We'll provide lounge choices, pricing, and details.
* Confirmation: After your selection, we'll book and send you a confirmation for the passenger.

Information required:
* Lounge stay date and time.
* Flight details (booking number helps).
* Passenger's full name.

Limitations:
* Lounge providers typically do not accept bookings less than 24 hours before check-in.
* Some lounges require on-spot booking and payment.
* Airline-specific lounges may be exclusive to their passengers.
* Operational hours can vary; night-time closures are possible.
* Visa restrictions might apply to transit passengers depending on lounge location at the airport.

What to ask our team:
* Lounge availability, pricing, and hours.
* Location and proximity to gates.
* Facilities like café/restaurant, bathrooms with showers, and relaxation areas.