> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# How to add new travellers

You can manage your travellers through the Admin Portal (admin-next.cteleport.com/). Simply select ‘Traveller Management' from the menu on the left-hand side.
**
### How do I create a traveller group?

Before adding travellers, you need to create a traveller group. Follow these steps:

1. Go to the Traveller Groups section and click on the "Create traveller group" button.**
 ![](https://storage.crisp.chat/users/helpdesk/website/d9a6a45f8f08c000/unnamed-6_gd8lqf.png)
2. In the Settings tab, complete the following:

* Traveller group name: Enter a unique name between 3–256 characters.
    
* Tenant selection: Open the List of tenants pop-up, select the required tenants, and click "Confirm".

|| Note: You cannot proceed if no tenants are selected.

![](https://storage.crisp.chat/users/helpdesk/website/d9a6a45f8f08c000/unnamed-7_1wxfse.png)
3. Once the required fields are filled, click "Next". You can skip the Travellers tab for now or add travellers manually.

||| Important: There is only a manual flow for creating traveller groups. If you need to import travellers, you must create the group first and proceed to this [FAQ](/en/article/how-to-edit-travellers-and-traveller-groups-1n55fjh/) for further instructions.
  
### How do I add travellers to the group?
**
Once the traveller group is created, follow these steps to add travellers manually:

1. Open the newly created traveller group and go to the Travellers tab.
2. Click the "Add manually" button.

![](https://storage.crisp.chat/users/helpdesk/website/d9a6a45f8f08c000/2024-12-1017h0635-20241210-160_1qys9ip.png)
3. Fill in the required details for the traveller:

* **First and last name: **2–30 characters, no digits; special characters limited to spaces and dashes.
    
* **Date of birth:** Traveller must be at least 16 years old.
    
* **Document number: **Use only letters and numbers.
    
* **Document expiry date: **Must be today or a future date.
    
Optional fields:

* External ID (e.g. internal employee ID in your HR system): Can be empty or between 2–255 characters.
    
* Email: Must include "@" and "." if provided.
    
* Phone number: Must start with "+"; no letters or special characters.

4. Click "Add" to save the traveller.

|| Note: All mandatory fields must be filled to successfully add a traveller.

![](https://storage.crisp.chat/users/helpdesk/website/d9a6a45f8f08c000/image-20241210-162300_1rw8gxy.png)

**📝 Related articles: ** 
[How to edit travellers and traveller groups](https://faq.cteleport.com/en/article/how-to-edit-travellers-and-traveller-groups-1n55fjh/)
[How to verify changes in traveller information](/en/article/how-to-verify-changes-in-traveller-information-o2ooqj/)