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> Use this file to discover available pages before exploring further.
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# How can I add a traveller’s loyalty programme number?

You can add and manage loyalty programme numbers in two ways: during booking or directly in [Admin](https://admin.cteleport.com/traveller-groups).

###### Option 1: Add during booking

If your traveller is a member of an airline loyalty programme, you can add their number while making a booking.
1. On the booking screen, click **“Add”** under Loyalty programme.
2. Select the applicable programme for that ticket.
3. Enter the loyalty programme number.
4. Click **“Save programme.”**
5. Complete the booking by clicking **“Book now.”**

||| ⚠️ The number is only saved after you click “Book now". If you don’t finalise the booking, you’ll need to enter it again next time.
Once saved:
* The number is stored on that passenger profile.
* It will be added automatically to future bookings (when supported by the airline).
* You can edit or change it on the booking screen before confirming.

After a booking is confirmed, changes to the loyalty number can be requested via support.
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###### Option 2: Manage in Admin (NEW)

You can now manage loyalty programmes directly in [Admin](https://admin.cteleport.com/traveller-groups) — making it easier to keep traveller data up to date.
In Admin, you can:
* Add and manage multiple loyalty programmes per traveller
* Store frequent flyer numbers centrally
* Automatically populate numbers during checkout (when supported)
* Keep data in sync — whether added in Admin or during booking
This reduces manual entry and helps ensure travellers don’t miss out on benefits.
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###### Personal vs. corporate loyalty programmes

* **Personal loyalty programmes** are linked to individual travellers and can be added to the platform.
* **Corporate loyalty programmes** apply to your company. To set this up, send the number to us via chat. It will be added automatically to eligible bookings.
Some airlines accept both a personal and a corporate number.
If only one is allowed, the passenger’s personal number is used by default.
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###### Good to know

* On most flights, you can use **one loyalty programme number per ticket**.
* In rare cases where two are allowed, contact us via chat to add the second one.

| Not sure which setup is right for you? Contact our support team via chat or support@cteleport.com — we’ll help you configure it correctly.

