Every ticket has its fare rules that consist of different paragraphs. Penalties is the most important section you should always read.


- This section consists of two parts.


- Here you can find information on:

ticket refundability: whether it is fully, partially or completely non-refundable;
penalties for cancellation: exact sum of a fine or percentage from the fare to be retained;
taxes refundability: a list of taxes with conditions upon which they can be returned to a passenger;
no-show penalties: no-show definition and charges.


- This part of the rules outlines what can be changed in the ticket and how much it costs.
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